Full-time | Location: Flexible across our branch network
Build your lending career with Regional Australia Bank
At Regional Australia Bank, we're looking for a Lending Support Officer to join our Business Banking team. This role offers the opportunity to build specialist knowledge in business lending while supporting Business Bankers to deliver outstanding outcomes for business customers across regional Australia. The role involves processing and progressing lending applications, coordinating documentation, maintaining accurate records, and working closely with customers and stakeholders throughout the lending journey.
About us
Regional Australia Bank is a customer-owned bank with a strong commitment to supporting regional communities. We invest in the people, businesses, and communities we serve, and we're passionate about helping our customers achieve their goals. We offer a supportive and collaborative culture where learning, development, and career growth are encouraged.
Job Description
What you'll be doing
Supporting Business Bankers with the administration and progression of business lending applications
Preparing and reviewing lending documentation for accuracy and completeness
Managing application workflows and following up outstanding requirements
Liaising with customers and internal stakeholders throughout the lending process
Maintaining accurate records across lending systems
Assisting with the settlement and fulfilment of business lending transactions
Ensuring work is completed in line with policies, compliance requirements, and service standards
About you
You'll be someone who:
Brings previous experience in banking, lending, financial services, administration, customer service, or a similar environment combined with understanding of business lending processes
Has exceptional attention to detail and takes pride in producing accurate work
Is highly organised and able to manage multiple priorities effectively
Enjoys solving problems and finding practical solutions
Communicates confidently and professionally with a variety of people
Builds positive working relationships and enjoys collaborating with others
Takes ownership of their work and follows tasks through to completion
Has a customer-focused mindset and genuinely wants to achieve positive outcomes
Learns quickly, including new technologies and digital platforms, embraces change, and is eager to develop new skills
Remains calm and adaptable when working under pressure or managing deadlines
What's in it for you?
Opportunity to develop specialist Business Banking knowledge
Exposure to commercial lending processes and structures
Ongoing learning and development from experienced lending professionals
Strong career development pathways within Regional Australia Bank
Supportive team environment that values collaboration and continuous improvement
The opportunity to make a positive impact on regional businesses and communities
How to apply
To apply, please submit your resume and a brief cover letter outlining your interest in the position.
Applications close: Sunday, 22 November 2026.
To discuss the role in more detail, you can contact Sue Howe, Manager Lending Support Team (Business Banking) on 02 6771 6975 or showe@regionalaustraliabank.com.au. Sue is available to address any questions after 15th November.
