Customer Advisor

Contact Centre, Port Macquarie NSW

Kickstart Your Career in Customer Service!

Looking to build your skills, grow your career, and make a real impact? Join our vibrant Contact Centre team at Regional Australia Bank, where every call is a chance to help someone—and learn something new.

Why You’ll Love It Here

• Office-based role with a supportive, friendly team
• Monday to Friday work + just one Saturday a month
• Part time (min. 3 days) or full time – you choose!
• Earn $30/hr + super + leave loading
• No banking experience needed! We welcome backgrounds in retail, hospitality, or any customer-facing role

What You’ll Be Doing

As a Customer Advisor, you’ll be the first voice our customers hear. You’ll:

• Help people manage their accounts and solve everyday banking questions
• Work in a fast-paced, team-driven environment with plenty of support
• Use your products and services knowledge to recommend products appropriate to the individual needs of the customer

What We’re Looking For

• Great phone communication skills with ability to provide excellent customer service over the phone
• A calm, logical approach to problem-solving
• Willingness to learn and grow, be self-motivated and independent
• A reliable team player who’s ready to make a difference
• Willingness to work on Fridays as one of your rostered days

Curious About the Role?

Reach out to Regan Betteridge, Team Manager, at 02 67703099 for a chat about what it’s like to work with us.

Ready to Apply?

Send us your CV and cover letter via SEEK or the Regional Australia Bank website. Tell us why this role excites you—we can’t wait to hear from you!