Ongoing and Full-Time Work Rights for Australia required
Do you enjoy connecting with people and making a real difference in your community? Regional Australia Bank is looking for a Customer Advisor (Relief) to join our friendly Port Macquarie team, providing relief support to our branches between Laurieton and Coffs Harbour. This role offers the chance to work across multiple locations, develop your skills, and build confidence in banking — while delivering exceptional customer service. Awareness of financial services is helpful but not essential; the ability to learn quickly and adapt is key.
Job Description
The Role
As a Customer Advisor, you’ll be the first point of contact for customers, assisting with transactions, account openings, and everyday banking needs, while supporting branch growth through proactive engagement.
What You’ll Do
Provide exceptional customer service and build strong customer relationships
Assist customers with transactional processes and their banking needs
Support branch sales and growth through proactive engagement
Learn and apply banking procedures accurately and efficiently
Work across multiple branch locations as needed
Be part of a vibrant and energetic team
Desired Skills and Experience
What We’re Looking For
A genuine passion for helping people and delivering excellent service
Ability to quickly learn new systems and processes
Flexibility and adaptability to work across varying locations
Strong work ethic, reliability, and a proactive, friendly approach
Valid driver’s licence and willingness to travel
Awareness of banking/financial services is advantageous but not required
What We Offer
Birthday leave, paid parental leave, volunteer leave & wellbeing support
Staff banking benefits, including special interest rates
A supportive and welcoming workplace where you can grow your skills and knowledge
Enquiries & Application
For enquiries, contact: Jenaya Arndell, Team Leader on 6771 6965 or jarndell@rab.com.au Applications close: Wednesday 5 November 2025
